Wide Selection + Free Shipping Over $50

Free email updates

Questions?

Conact us by phone Toll-free
1-866-JALANES [525-2637]
or by email to info@jalanes.com

Policies


General Policies

Most orders are processed and shipped within 3 business days. If we are unable to ship within that time, we will notify you. Orders placed on weekends or holidays will not be processed until the next business day.

Free ground shipping is offered on orders over $50.00 shipped within the continental United States.

Note: Free shipping does not apply to orders given a quantity discount.

Shipping cost are NOT refundable, unless the mistake is ours.

FREE shipping applies to most orders. There will be additional shipping charges added to large items as well as some glass shades. Please call us for specific items.



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:

Ground Service 5-7 Days

Express:

Second Day Air

Overnite:

Next Day Air


Shipping Charges

 Order Value 

Shipping Charges

  Standard 

  Express 

  Overnite 

below $50.00 

$5.95 

$28.00 

$44.00 

from $50.00 to 99.99 

FREE

quote  

quote  

from $100.00 to 199.99 

FREE

quote  

quote  

$200.00 and more  

FREE

quote  

quote  


 

» For shipments to Alaska, Hawaii and Puerto Rico an additional $10.00 freight surcharge per order will be added to the above charges.

 

» We presently cannot accept orders for shipment outside of the United States.



Taxes

We collect state sales tax when the shipping address is in one of the following states:

 

State

Rate

      

FL

6.5%

Florida residents will be charged 6.5 % sales tax, unless a Florida tax number can be provided. Call our customer service for more information.



Credit Cards Accepted

Please note that we accept American Express,  Discover,  Mastercard,  Visa.



Order Cancellation Policies

Any order can be canceled before it is shipped without a charge to the customer.



Return Policies

Merchandise will not be accepted for return or exchange without prior authorization. You must inform us of your intent to return merchandise within 7 days of receipt. Upon receipt of returned merchandise you will be given credit for your order.

Shipping costs cannot be refunded.



Store Privacy Policies

We respect your privacy. Any information you submit to us will not be sold, traded, or given to any third party.

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